Rooms
Price guarantee
When you book directly on our website, you get the best rates.
If you happen to find a better online rate elsewhere, we’ll match it and even give an upgrade. Please contact us before you make a purchase.
1.You find a better rate
Your comparison must be of two identical stays, which implies that all services (room type, arrival date, length of stay, number of people, cancelation, and any restrictions) are the same. The price must be the final price, including VAT, taxes, and fees, which are often added immediately before payment. The price comparison must be done simultaneously and at the time of booking.
2. You submit documentation
Send a screen print from our website as well as the external website showing the following information: link to website, name of the website, date of search, what exactly is included, arrival day, departure day, room type, number of people and any restrictions, such as inability to change and / or cancel. The text on the screenshots needs to be in English or Danish. Please send the documentation to contact@arthurhotels.dk.
3. We review the comparison
Once we have received your inquiry, we will review the details. You will be informed by us as soon as possible. If you have further questions, our booking team are available Monday – Thursday from 8am – 5pm and Friday from 8 am – 4 pm.
4. We match the price
We will make your reservation for the same price and grant you an upgrade to the next room category as a special thank you.
The following are not limitations that are set out to make it harder for you to get your price match guarantee. It is simply the Danish consumer legislation required for offer price guarantee.
- The guarantee covers all public available online rates.
- The rate must be available for booking, i.e., the reservation must be completable.
- The price comparison must be made in the currency of Danish kroner and at the official exchange rate of the day you contact us.
- The price guarantee can be claimed against Arthur Hotels at the latest before you have made your booking.
- The upgrade cannot be exchanged for cash or transferred to others.
NB: If you have any doubts about whether your inquiry can meet the conditions above, please feel free to ask us. Send an email to contact@arthurhotels.dk.
Get the best value
If you’re looking for a price offer, then take a look at our hotel packages. They are frequently replaced to fit the seasons of the year but they all offer you a good deal on your hotel stay. You can find the selection of hotel packages below, or go to our current offers.
