Rooms
Price guarantee
We will give you our best price. That is a promise.
Book directly on our website and you are guaranteed the best available rate. If you find the same room cheaper somewhere else online – same room type, same dates, same conditions – we will match the price and upgrade you to the next room category on top of it. Just reach out before you book.
And the price guarantee is just the start. Here is what else you get when you skip the middleman.
More benefits of direct booking:
A team that truly knows the hotel
Our reservations team works right here on property, just below the guest rooms. They are here every day, they know the rooms, and they are happy to help whether you call, shoot us an email, or stop by in person.
Exclusive packages you won’t find anywhere else
Our hotel packages including spa, breakfast, drinks, and more are only available on our website. Book direct and unlock stays that simply do not exist on any other platform.
Help making your stay something special
Thinking about proposing? Or maybe you are in town to celebrate? Just let us know what would make your trip unforgettable, and we will see whether we can pull it off.
Sold out isn’t always the final answer
Does it look like we are full? Give us a call anyway. We always have a complete picture of availability and can often work something out when a cancellation comes through.
No middlemen, no hidden fees
When you book directly with us, there are no hidden charges — and you’re talking straight to our team, who can help you quickly and personally. Find the same accommodation cheaper somewhere else online, and we’ll match the price and upgrade your room on top of it.
Your money stays in Denmark
We are a Danish-owned hotel, and we pay our taxes here. When you book direct, you are supporting our front desk team, our local suppliers, and the Danish community of schools, hospitals and much more.
1.You find a better rate
Your comparison must be of two identical stays, which implies that all services (room type, arrival date, length of stay, number of people, cancelation, and any restrictions) are the same. The price must be the final price, including VAT, taxes, and fees, which are often added immediately before payment. The price comparison must be done simultaneously and at the time of booking.
2. You submit documentation
Send a screen print from our website as well as the external website showing the following information: link to website, name of the website, date of search, what exactly is included, arrival day, departure day, room type, number of people and any restrictions, such as inability to change and / or cancel. The text on the screenshots needs to be in English or Danish. Please send the documentation to contact@arthurhotels.dk.
3. We review the comparison
Once we have received your inquiry, we will review the details. You will be informed by us as soon as possible. If you have further questions, our booking team are available all weekdays.
4. We match the price
We will make your reservation for the same price and grant you an upgrade to the next room category as a special thank you.
Following conditions must be met:
The following are not limitations that are set out to make it harder for you to get your price match guarantee. It is simply the Danish consumer legislation required for offer price guarantee.
- The guarantee covers all public available online rates.
- The rate must be available for booking, i.e., the reservation must be completable.
- The price comparison must be made in the currency of Danish kroner and at the official exchange rate of the day you contact us.
- The price guarantee can be claimed against Arthur Hotels at the latest before you have made your booking.
- The upgrade cannot be exchanged for cash or transferred to others.
NB: If you have any doubts about whether your inquiry can meet the conditions above, please feel free to ask us. Send an email to contact@arthurhotels.dk.
Get the best value
If you are looking for a special offer, then take a look at our hotel packages. They are frequently replaced to fit the seasons of the year but they all offer you a good deal on your hotel stay. You can find the selection below, or go to our current offers.
