Last updated: August 2026

FAQ about Hotel Kong Arthur

Hotel Kong Arthurs facade i solskin med blå himmel.
Værelse på Hotel Kong Arthur med solskin

Here you will find answers to the most frequently asked questions about our hotel packages and stays, rooms, location, spa, food and booking terms – all gathered in one place to help you plan your stay in Copenhagen with ease.

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About Hotel Kong Arthur

What is Hotel Kong Arthur?

Hotel Kong Arthur is a boutique hotel in Copenhagen that combines a central location with calm, personal service and a warm, relaxed atmosphere. Guests often choose Hotel Kong Arthur for its high level of service, the atmosphere, the courtyard, and the chance to enjoy both city life and relaxation.

Where is Hotel Kong Arthur located?

Hotel Kong Arthur is located in central Copenhagen, close to the lakes and Nørreport Station.

The location makes it easy to explore the city on foot or by rented bike, while the area around the hotel remains quiet and local.

The address is:

Nørre Søgade 11
DK-1370 Copenhagen K
Denmark

What type of guests is Hotel Kong Arthur best suited for?

Hotel Kong Arthur is especially popular with couples, leisure travellers and guests on a city break who are looking for a personal and atmospheric base in Copenhagen.

The hotel is ideal for guests who value design, tranquillity and presence – and who prefer boutique character over large chain hotels.

Is Hotel Kong Arthur a romantic hotel?

Yes, Hotel Kong Arthur is a popular choice for romantic stays in Copenhagen.

Quiet courtyards, cosy shared spaces, comfortable rooms and access to the spa create an intimate atmosphere that many couples appreciate – whether for a weekend getaway or a special occasion.

Are you celebrating something special? Reach out to the hotel to learn about the possibility to have Champagne served in the room and the room decorated with rose petals (charges apply).

Is Hotel Kong Arthur a good choice for a weekend stay?

Yes, the hotel is particularly well suited for weekend stays in Copenhagen.

The location, atmosphere and facilities make it easy to combine sightseeing with relaxation.

Does Hotel Kong Arthur offer any hotel packages?

Yes, the hotel has a range of hotel occurs designed to give guests extra value during their stay. The hotel offers are only found on the hotel’s own website.

Read more about offers at Hotel Kong Arthur here.

What is the atmosphere like at Hotel Kong Arthur?

The atmosphere at Hotel Kong Arthur is relaxed, warm and personal.

Many guests describe the hotel as a place where you quickly unwind and feel welcome. Guests can choose to relax in the lobby area which is designed as a Danish style livingroom with comfortable furniture.

What is Cozy Hour?

Every afternoon between 5.00 and 6.00 pm, we invite our guests to Cozy Hour in the lobby. It is a chance to relax by the fireplace and enjoy a complimentary glass of wine, a beer, or a non-alcoholic option, while getting a taste of Danish hygge.

It is one of our guests’ favorite parts of the day, and a lovely way to unwind after a day of sightseeing.

Does the staff speak English?

Yes, all of our staff speak English fluently, along with Danish. Most Danes speak English well, so you will have no trouble getting around Copenhagen either.

Is Hotel Kong Arthur sustainable?

Hotel Kong Arthur actively works with responsibility in its day-to-day operations.

This includes a focus on resource consumption, waste sorting, and well-selected suppliers.

The hotel has been Green Key certified since 2009.

Read more about Hotel Kong Arthur’s work with responsibility here.

Location & transport

Is parking available at Hotel Kong Arthur?

Yes, the hotel offers parking on a private parking area.

Parking costs DKK 395 per day.

If you drive an electric vehicle, you can charge your car by one of our charging stations at the parking lot. Charging costs DKK 3.5 per kWh.

You enter the parking lot via Nansensgade 49.

Read more about parking at Hotel Kong Arthur here.

Is Hotel Kong Arthur close to public transport?

Yes, the hotel is located very close to Nørreport Station, Copenhagen’s main transport hub. You can reach Hotel Kong Arthur on foot from Nørreport Station in 7 minutes.

From here, guests have access to metro, trains and buses – including direct connections to the airport.

How far is the hotel from the city center?

Hotel Kong Arthur is located in the city center.

From here, most of Copenhagen’s attractions, cafés and shopping areas can be reached on foot or within a few minutes by bike or metro.

How far is it to the lakes?

Hotel Kong Arthur is located in front of Copenhagen’s lakes.

The area is ideal for walks, running or a quiet break by the water.

Rooms & comfort

What room types does Hotel Kong Arthur offer?

Hotel Kong Arthur offers eight different room types – from smaller, cosy singles to more spacious rooms with extra comfort with room for five people.

All rooms are designed with warm materials and calm colours, focusing on relaxation and atmosphere.

The room types at Hotel Kong Arthur are:

  • Standard single with room for 1 person.
  • Economy with room for 2 people who like to cuddle.
  • Standard double with room for 2 people.
  • Superior double with room for 3 people (one king size bed and one pouf bed).
  • Junior suite with room for 4 people (one king size bed and one sofa bed).
  • Spa executive with room for 2 people.
  • Suite with room for 4 people (one king size bed and one sofa bed).
  • LOFT suite with room for 5 people (one king size bed, one sofa bed, and one pouf bed).

See all room types here.

What are the beds like at Hotel Kong Arthur?

The beds at Hotel Kong Arthur are comfortable and selected with a focus on quality sleep.

Many guests highlight the beds as an important part of their positive stay.

The beds are made with two single duvets in an extra length of 220 cm to ensure a great night’s sleep.

Do the rooms have a view of the lakes?

Some of the rooms at Hotel Kong Arthur have a view of the lakes, while others face the street or the courtyard. Because only a limited number of rooms have a lake view, we’re unfortunately unable to guarantee this.

Are there soundproofed rooms at the hotel?

Hotel Kong Arthur is housed in an older building, where the original floor structures have been preserved. This means that in some rooms, you may hear sound from neighboring rooms or the street.

If you’d like to guarantee a room facing the courtyard, you can add this to your stay for a one-time fee of DKK 300.

Spa & fitness

Does Hotel Kong Arthur have a spa?

Yes, the hotel has an in-house spa, Ni’mat Spa, offering relaxing wellness in the heart of Copenhagen.

Some spa treatments can be booked together with your hotel stay, while others must be booked directly with the spa. We recommend booking massages and other spa treatments well in advance.

The spa is a natural complement to a city break and offers a chance to fully unwind after a day of experiences in the city. It’s also possible to book spa stays that, in addition to accommodation, include a breakfast and spa treatments.

Read more about spa and wellness at Hotel Kong Arthur here.

What does the spa offer?

Ni’mat Spa offers access to the Water Temple, which includes a sauna, steam bath, and hot tub, as well as a relaxation area where guests can fully unwind after a day in the city.

There’s also the option of massages, facial treatments, and much more.

Read about the spa on its own website here.

Is spa access included in the stay?

Spa access is generally not included in the stay, but can be added to the booking or directly with Ni’mat Spa.

Some hotel packages include massages, rituals and/or access to the water temple.

I fyou stay in a spa executive room you will also have approximately one hour of access to the water temple per night included.

Does Hotel Kong Arthur offer fitness facilities?

Guests staying at Hotel Kong Arthur have access to fitness facilities. In the gym, you will find common exercise equipment such as a treadmill, a rowing machine, a bike, free weights, yoga mats, and more.

The gym can be used every day from 6 am – 10 pm.

Read more about the fitness facilities related to Ibsens Hotel here.

Is bike rental available at the hotel?

Yes, you can rent a bike at Hotel Kong Arthur.

Bikes can be rented when booking your stay online, through the hotel’s booking team, or by contacting the hosts in the lobby on the day you wish to rent a bike.

Cycling is one of the easiest ways to experience Copenhagen, and many locals cycle daily. Exploring the city on two wheels is a truly special experience.

Food & drinks

What is the breakfast like at Hotel Kong Arthur?

Breakfast at Hotel Kong Arthur is varied, high quality and served in calm surroundings.

Many guests highlight the breakfast as a great part of their stay. They mention the breakfast is of high quality with a vast Nordic selection, excellent coffee and a cozy atmosphere.

There is a focus on good ingredients, Danish favourites and a relaxed start to the day – something many guests highlight in their reviews.

Read more about breakfast at Hotel Kong Arthur here.

Is breakfast included in the price?

Whether the breakfast buffet is included depends on your booking.

The New Nordic breakfast buffet is made from local and organic ingredients with a wide selection, fresh juice, and barista-made coffee.

Guests can always choose to add breakfast during booking or upon arrival.

The price for breakfast is DKK 265 per person.

Read more about breakfast here.

Does Hotel Kong Arthur have a bar or restaurant?

Yes, the hotel has its own bar and breakfast restaurant. The hotel does not have a restaurant for lunch or dinner, but recommends nearby restaurants in the neighbourhood that are also popular with locals.

Practical information

What are the check-in and check-out times?

Check-in is from 3.00 pm, and check-out is no later than 11.00 am.

Early check-in from 12.00 pm, or late check-out until 2.00 pm can be added during booking for a one-time fee of DKK 300.

Is luggage storage available?

Yes, Hotel Kong Arthur offers free luggage storage before check-in and after check-out.

This makes it easy to explore the city without carrying your luggage.

Does Hotel Kong Arthur have air conditioning?

No, Hotel Kong Arthur does not have air conditioning. The hotel is housed in a historic 19th-century building, and installing air conditioning would compromise its architecture and character.

Danish summers are also generally mild, with only a handful of truly hot days each year, so most of our guests don’t miss it. On warmer days, Dyson fans are available in all rooms to help keep things cool, and we are always happy to help however we can.

If you need a bottle of cold water to bring to your room or to refill your water bottle, you can ask at the lobby bar. It is fully complimentary.

Is Hotel Kong Arthur family-friendly?

Hotel Kong Arthur also welcomes families.

If you’re traveling with a child under 4 years old, a crib will be set up in the room.

That said, the hotel’s atmosphere and facilities are primarily geared toward adult guests and couples.

Does Hotel Kong Arthur have an elevator?

Yes, Hotel Kong Arthur has an elevator to most floors. Some rooms can only be accessed by stairs.

The main entrance has steps leading up to the reception. If you have heavy luggage or limited mobility, we recommend using the entrance via the courtyard at Vendersgade 29, where you can access the reception via an elevator through the glass door on the right-hand side.

Please contact the hotel in advance if you have special needs.

Are pets allowed at the hotel?

No, dogs and other pets are not allowed at the hotel out of consideration for other guests who may have allergies.

Is smoking allowed at the hotel?

Hotel Kong Arthur is a non-smoking hotel. Smoking is therefore not permitted in the rooms or in the indoor common areas.

Smoking is allowed in our large courtyard. If you are unsure where you are permitted to smoke, please ask at the lobby.

Is tipping expected?

No, tipping is not expected at Hotel Kong Arthur or in Denmark in general as service is included in the price at hotels and restaurants.

That said, if you have received service you would like to reward, a small tip is always appreciated.

What type of power outlets does Denmark use?

Denmark uses Type C and Type K outlets, running on 230V. If you are traveling from outside Europe, you will likely need a travel adapter, and possibly a voltage converter for devices that don’t support 230V.

Booking & terms

Is it best to book directly with Hotel Kong Arthur?

Yes, we recommend booking directly through the hotel’s own website.

Prices are usually the same as with third parties like Booking.com, but booking directly gives you access to our best price guarantee, greater flexibility, and the option to change or adjust your stay directly with the hotel’s staff — without a middleman.

Read more about the benefits of booking directly here.

Does Hotel Kong Arthur offer a price guarantee?

Yes, you’re guaranteed the best price when you book directly with Hotel Kong Arthur. If you find a lower price online, you may be eligible for our price guarantee. Hotel Kong Arthur will match the lowest price and also give you a free upgrade to a higher room category.

Read more about how to receive the price guarantee here.

Can I cancel free of charge?

Cancellation terms depend on the selected rate and period.

Flexible rates with free cancellation before 3 pm (local time) on the day of arrival are often available when booking directly. If you have booked a non-refundable stay it is not possible to cancel the reservation.

When is the payment deducted?

Non-refundable reservations are charged immediately, while payment for stays with flexible rates, including free cancellation, is charged 24 hours before arrival.

Can I buy a gift card for Hotel Kong Arthur?

Yes, you can give the gift of a stay at Hotel Kong Arthur. A gift card is a lovely choice for newlyweds, a milestone birthday, an anniversary, or simply as a thoughtful gesture for someone who deserves to be pampered with a night in the heart of Copenhagen.

You choose the amount (starting from DKK 250), and the recipient can then decide how to put their stay together.

Buy a gift card for Hotel Kong Arthur online here.

Still have questions?

Please feel free to contact us at any time. Send your question via e-mail.